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 Pass Code Change

* Required Information

Name on the Account:   

*
Account Address:

   Street Address
   City
   Zip

*
*  AZ  *
Phone Number:
 *
Email Address:
 *
Person Requesting/
Authorizing Service:
 *
Current Pass Code:
*
 
Name		 New
Pass Code		 Level of Authority
 (see explanation below)
1
2
3
4
5
6
7
8
9
10
 
Please type the code
shown below:

 

An email confirmation will be sent once the change has been implemented.

  
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WHEN IT MATTERS MOST.

Pass Code Change Policy
Your pass code is the information required by the central station operator or administrative staff to cancel an alarm activation or provide any information regarding the alarm system. It may be a number or series of numbers, a word or phrase.  Pass code changes must be made by someone with a current pass code authority of 7.

 

Pass Code Level of Authority

Level 1 will allow the user to: 
Cancel an incident.

 Level 2 will allow the user to:
a. cancel an incident
b. enter temporary open/close times c. receive
current history information
d. receive old history information

 Level 3 will allow the user to: 
a. cancel an incident
b. enter temporary open/close times
c. receive current history information
d. receive old history information
e. activate a live test

 Level 4 will allow the user to:
a cancel an incident
b enter temporary open/close times
c receive current history information
d receive old history information
e activate a live test
f. Display account

Level 5 (for future use)

 Level 6 will allow the user to:
a cancel an incident
b enter temporary open/close times
c receive current history information
d receive old history information
e. update account information (Temporarily)
f activate a live test
g. Display account
h. enter no action

 Level 7 will allow the user to:
a cancel an incident
b enter temporary open/close times
c receive current history information
d receive old history information
e. update account information (Temporarily)
f activate a live test
g. Display account
h. enter no action
i. update account information permanently
(Note: permanent changes must be sent in writing)